FAQ
Frequently Asked Questions
- Why can't I create an issue when I'm on the issues page?
- Do you charge per user?
- How do I archive a project, and what does it mean?
- Am I charged for archived projects?
- Where are the files actually stored?
- What is CxAlloy TQ?
- How do I change my preference for how I receive notifications?
- How can I create a new project?
- How does the free trial work?
- How can I export data from my project?
- How do I import a checklist or test?
- Can data be imported?
- I want to resend an invitation but do not see the "resend invitation" link by this user's name. How can I resend an invitation?
- Can I pay without a credit card?
- Can I cancel at any time?
- Is CxAlloy TQ PCI compliant?
- I am an administrator and I sent a user an invitation to CxAlloy. There is no "invited" label by the user name and the user cannot access the project.
- Do you offer refunds?
- How do I help ensure that email notifications are delivered to my inbox?
- How do I change project settings, such as statuses and permissions?