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FAQ

Frequently Asked Questions

  • Why can't I create an issue when I'm on the issues page?
  • How do I archive a project, and what does it mean?
  • Do you charge per user?
  • Am I charged for archived projects?
  • Where are the files actually stored?
  • What is CxAlloy TQ?
  • How can I create a new project?
  • How do I change my preference for how I receive notifications?
  • How can I export data from my project?
  • How does the free trial work?
  • How do I import a checklist or test?
  • I want to resend an invitation but do not see the "resend invitation" link by this user's name. How can I resend an invitation?
  • Can I pay without a credit card?
  • Can data be imported?
  • Can I cancel at any time?
  • I am an administrator and I sent a user an invitation to CxAlloy. There is no "invited" label by the user name and the user cannot access the project.
  • Is CxAlloy TQ PCI compliant?
  • How do I help ensure that email notifications are delivered to my inbox?
  • Do you offer refunds?
  • How do I change project settings, such as statuses and permissions?
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